• Preface:
  Unless otherwise accepted by written agreement with Excel Healthcare Ltd. only these present terms are accepted.
  
• Duties:
  All orders shall be taken in accordance with the "subject to company approval" clause and shall be binding on Excel's behalf only after the buyer received Excel's acceptance. Excel's failure to accept any order shall not be grounds for any claims by the buyer for any reason.
  
• Prices:
  The prices quoted are indicative and are not binding and may be updated when the order is placed.
  
• Deliveries:
  Terms of delivery are indicative and are not binding on Excel, which reserves the right to deliver according to availability. The buyer may not claim any compensation for damages in the event of delays or acts of God.
  
• Minimum amount of orders:
  Excel reserves the right to charge a minimum order fee of fifteen pounds plus postage and packing.
  
• Shipping:
  If goods are to be delivered by Excel's contractual carriers, said goods travel at buyers risk. Excel accepts no liability for damage incurred after the goods leave it's warehouse or factory. The buyer is therefore required to protect it's own interest against carriers in accordance with the law.
  
• Complaints:
  The buyer must examine the integrity and conformity of the goods immediately after there arrival and before they are used or altered in any way. Any complaints must be in writing and sent within fifteen days of delivery. Claims for damages as a result of defective goods are peremptorily denied. No disputes shall give the buyer the right to suspend payment of the supply. Thus under no circumstance shall the buyer have the right to raise objections regarding supply unless goods are paid in full.
  
• Merchandise Returns:
  Each return of goods shall be previously authorised by a written agreement from Excel. Goods must be accompanied by a written description of the reason for return in accordance of current laws. Returns as a result of wrongful order of for reasons not chargeable to Excel will be accepted only if the goods are returned to Excel in there pre-delivery condition. If the relative goods are found to be in perfect condition, they will be credited to the buyer at the invoiced value less 22.5% as a contribution to checking and re-warehousing costs and administrative expenses.
  
• Payments:
  Payments must be made in accordance with the relative invoice conditions. When the expiration date indicated has passed, Excel reserves the right to charge interest at the prime rate plus 5 points. At the same time require immediate payment for all goods supplied.
  
• Reservation of Ownership:
  Excel shall have exclusive ownership of the delivered merchandise until payment has been made all disputes.

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